Refund & Return Policy

At Pure Achar, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we offer an easy and hassle-free return and exchange policy to make the process smooth and efficient. Please review the following guidelines for returning products or requesting a refund.

Effective Date: 7th May 2023

Return Eligibility:

• Items must be unused, unopened, and in their original packaging.

• A proof of purchase is required (order confirmation or receipt).

• Return requests must be made within 7 days from the date of receiving your order.

• Perishable items such as pickles and food products are not eligible for returns unless damaged during delivery or due to a packaging issue.

How to Request a Return:

To initiate a return, please contact our customer support team by calling +92 302 00 21 444 with the following details:

• Your order number

• A brief reason for the return
  Once we review your request and it is approved, we will guide you through the return process.

Return Process:

• After we approve the return, we will provide you with instructions for sending the item back to us.

• Please make sure the product is returned in its original condition. Any damage to the item or missing parts may affect the eligibility for a full refund.

Refund Process:

• Once the returned item is received and inspected by our team, we will process your refund.

• Refunds will be issued via the original payment method used for the purchase.

• Please allow 3 to 7 business days for the refund to be reflected in your account, depending on your bank’s processing time.

At Pure Achar, we aim to provide the best customer experience. If you have any concerns or need further assistance regarding your return or refund, feel free to reach out to our customer support team.